Last updated: 25 April 2022

This privacy policy describes how AV LINK treats personal data that it collects and receives when you visit our website, and it tells You how we may share and use that information. On some occasions, we may utilize your data for new, unexpected uses not disclosed earlier in our policy. If our data practices change, we will announce the revisions to our website and change our policy accordingly. By using the Service, you are consenting to our processing of your information as outlined in this Privacy Policy.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For this Privacy Policy:

§  Application means software provided by the Company

§  Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to AV LINK Group LTD. Headquarters: 13F-1, No.2 Jian 8th Road Zhonghe Dist., New Taipei City 235, Taiwan (R.O.C)

§  Licensed Intellectual Property means Xilinx IP, Our FPGA source code, and Our algorithm are integrated as Licensed Intellectual Property.

§  Local Distributor means the Company’s authorized official local distributor within your territory, who provide service to you locally 

§  Device means hardware provided by the Company

§  Personal Data is any information that relates to an identified or identifiable individual

§  Product means the Application, Licensed Intellectual Property, and the Device provided by the Company

§  Service means our website or any services or content (including data, information, products, or services) provided by Us

§  You mean the individual accessing or using the Service, or the Company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable

What information do we collect?

Information you deliver to us when you:

Personal Data

While using our service, and making the connection with Us or the Local Distributor, you may be required to provide certain personally identifiable information that can be used to contact or identify you. This individual data may consist of contact data such as your name, phone number or email address, mailing address, and any opinions or interests which you share with us. You may also look up our sites anonymously.

Personally, identifiable information may include, but is not limited to:

·  Email address

·  First name and last name

·  Phone number

·  Your Address, Postal code, City, Country

Information we gather about you

§  Our web servers collect technical data including the browser type and version, time zone setting, operating platform and system, browser plug-in versions and types, and the IP address of visitors to our sites.

§  We also gather data that you click on, view, and access through our text messages and marketing emails. This may contain the geographic position of the device you have operated.

§  We may gather voice recordings of your contact with us for regulatory purposes, security, training, and quality control, but may also capture your position.

§  We may gather details from your social media account if you communicate with us via social media.

§  If you download and use one of our applications or software services and choose to experience in our user experience improvement program, we may gather data that relates to AV Link’s Products and Services.

How do we use the information we collect?

The Company may use Personal Data for the following purposes:

·    To provide and maintain our Service

·   For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the Products, items, or Services you have purchased or of any other contract with Us.

·  To Contact You: We may contact You by email, telephone calls, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, Products, or contracted services, including the security updates, when necessary or reasonable for their implementation.

·    To manage Your requests: To attend and manage Your requests to Us.

·  For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, and evaluating and improving our Service, Products, marketing, and your experience.

   We may share Your personal information in the following situations:

·    With Your Consent: We may disclose Your personal information for any other purpose with Your consent.

We process and store your data to respond to any inquiries you may make through our Contact Us page, and Feedback page, facilitate your registration on the site and provide you with information we believe will be of interest to you.  You can opt out of email correspondence at any time by using the unsubscribe mechanism in any email from us. However, we may still email you to facilitate agreed-upon transactions.

We also use the information we gather to administer the site, track users' movements around the site, and analyze trends. We also use this data to enhance the site and to make it more useful to visitors.

We do not share individual data we gather on this site with any Third-Parties, except that we may share individual data where we have a good faith belief that such action is compulsory to comply with a legal process, court order, and current judicial proceeding.

It is possible that, in the future, our company may engage in business transactions in which customer data is one of the assets transferred and be sold along with its assets. In such a case, the customer data which we have collected may be one of the business assets we transfer. 

How to retain your Personal Data?

We will retain your personal information following our continuing business need to service this relationship and/or to improve our site. The Company and Local Distributor will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.  We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws, resolve disputes, and enforce our legal agreements and policies).

Transfer of Your Personal Data

The Company and the Local Distributor are concerned about safeguarding the confidentiality of your personally identified information and will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy. Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your province, country, or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

Disclosure of Your Personal Data

Business Transactions

For business transfers: it may be possible in the future if the Company is involved in a merger, acquisition, or asset sale. In this event, the Company will notify you by email or by putting a prominent notice on the website before information about you is transferred and becomes subject to a different privacy policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data in the good faith belief that such action is necessary: if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency) or that such action is necessary to protect and defend the rights or property of the Company or Protect against legal liability.

How do we secure your Personal Data?

The security of Your Personal Data is important to Us, We follow generally accepted industry standards to protect the personal information submitted to us, and to guard that information against loss, misuse, alteration, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If We become aware that We have collected personal data from anyone under the age of 13 without parent consent, We take steps to remove that information from Our servers. For ages 13 to 18, if We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Third-Party Websites

This policy relates only to data gathered by this website. From time to time, this website may connect you to other sites that are not possessed by us.  We do not control the gathering or use of any information, consisting of personal information, which happens during your visit to the linked sites.  Further, we make no representations about the practices or privacy policies of the linked sites, and we are not responsible for their privacy practices. if you click on a Third-Party link, You will be directed to that Third-Party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any Third-Party sites or services.

Changes to this Privacy Policy

We may modify the Privacy Policy at our sole discretion. You agree to be bound to such alteration when you use Our Product and Service, the alterations shall be effective at the time of posting on the website. You can check the “Last Updated" date at the top of the Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. If you are dissatisfied with or do not agree to abide by any altered Privacy Policy, you should discontinue the use of our service.

How to correct information

If you wish to delete, correct or update any personal information we have about you, send your request to sales@cctch.com.tw.  To assist us to proceed with your request, please provide enough data to let us identify you in our records.  We reserve the right to ask for data verifying your identity before disclosing or modifying any data in our possession.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

·       By email: sales@cctch.com.tw 

·       By visiting this page on our website: https://www.avlinksystem.com/